Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Quotation form submissions: name, phone number, email address, pickup and delivery locations, cargo type, and shipment details.
• Direct contact: information you share when calling or emailing us for freight support.
• Website usage data: pages visited, browser type, device type, and approximate location via standard server logs or analytics tools, if enabled.

2. How We Use Your Information

We use your information to:

• Respond to quotation requests and provide freight estimates.
• Coordinate pickup, transit, and delivery for confirmed shipments.
• Follow up on inquiries or provide service-related updates.
• Improve our website and service quality.

We do not use your information for unsolicited marketing without your consent.

3. Cookies and Tracking

Our website may use basic cookies or analytics tools to understand how visitors use the site (such as which pages are viewed most often). These tools do not collect personally identifiable information on their own. You can disable cookies through your browser settings without affecting your ability to use the site.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share your shipment details with drivers or transport partners only to fulfil a confirmed booking. We may also disclose information if required to do so by law or a legal process.

5. Data Retention

We retain your contact and shipment information for as long as is necessary to fulfil the service and maintain records for business and legal purposes. Quotation requests that do not result in a booking are not retained beyond the period needed to respond to your enquiry.

6. Data Security

We take reasonable precautions to protect information submitted through our website. However, no data transmission over the internet is entirely secure. We recommend not sharing sensitive financial information through the quotation form.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us directly. We will respond to reasonable requests within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this privacy policy or how we handle your information, contact us at info@yadavroadcarrier.com or call +91 98262 46873.